NORTH60 HOSPITALITY
Hospitality assessment & AI tools

What your guests notice.
What your team doesn't.

Two separate services: hands-on property assessment that finds what your team can't see, and AI tools that optimize the business without making it feel less human.

See a sample report Get in touch
Ambiance / Sensory
Relax-room playlist breaks mood mid-track
01 / 06
Run by operators, not theorists — founded by the team behind a TripAdvisor Best of the Best resort.
Services

Two separate services

Different problems, different engagements.

PRODUCT 01 — ASSESSMENT

Property Assessment

A structured, in-person review of your property — the things a guest would notice but never say out loud, found before they show up in a review. Delivered as a branded report: strengths, findings, and specific recommendations.

Available as an undisclosed Incognito stay, or a disclosed Full Access visit with back-of-house and staff access.

  • Findings categorized and severity-rated, strengths included
  • Optional follow-up to confirm fixes landed
See a sample report
PRODUCT 02 — AI TOOLS

AI Tools & Implementation

Small, practical AI tools that save your team time across departments — built to optimize the business without making it feel less human.

  • Booking & reservation organization tools
  • Website chat for guest inquiries
  • Dynamic FAQs that stay current automatically
  • Guest service portals (pre-arrival, in-stay, post-stay)
  • Internal staff workflow automation
Talk about AI tools
Process

How an assessment runs

01

Walkthrough

We experience your property as a guest would — and as someone trained to notice what guests usually don't say out loud.

02

Findings logged

Every observation captured on-site with location, severity, and context — strengths included, not just problems.

03

Report delivered

A clear, branded report with specific, actionable recommendations your team can actually use.

04

Improvements tracked

An optional follow-up visit to confirm what's been fixed — and what still needs attention.

NORTH60 HOSPITALITY
Hospitality Field Assessment
Sample property · Prepared for review
Sample report

See exactly what you'd get

A real report excerpt — strengths, findings by category, severity ratings, and specific recommendations. No vague advice, no filler.

Request a sample report
Lynn and Tobias Barth, co-owners, standing outside at Northern Lights Resort & Spa
About

Built by someone who runs one.

North60 Hospitality was founded by an operator, not a theorist. We co-own and run a luxury boutique resort that's held TripAdvisor's Best of the Best status for over a decade — which means every recommendation we give has already been tested against our own property first.

We started North60 because the gaps that matter most are usually the ones nobody on staff is positioned to see — and because the right small AI tool can save a team hours a week without making a property feel less human.

10+ years, TripAdvisor Best of the Best Northern Lights Resort & Spa, Yukon, Canada
Get in touch

Let's look at your property together.

Currently serving operators in Yukon, Northwest Territories, British Columbia, and Alberta — and the rest of Canada on request.

✉ hello@north60hospitality.com ☎ +1 867 689 1607